Survey Monkey email 2

This email serves as a welcome and informational message for new SurveyMonkey users who have signed up for the Basic plan. It outlines the key limitations of the Basic plan, such as usage restrictions on surveys, questions, and responses, and provides links to the Terms of Use, including Europe-specific policies. The tone is formal and informative, focusing on user rights, legal warranties for European Economic Area consumers, and options for account termination, along with directing users to the Help Center for support.

Subject:

Welcome to your Basic plan

Date sent:

May 13, 2025

from

SurveyMonkey

<!doctype html> <html lang="und" dir="auto" xmlns="http://www.w3.org/1999/xhtml" xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office"> <head> <title></title>  <meta http-equiv="X-UA-Compatible" content="IE=edge">  <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> <meta name="viewport" content="width=device-width, initial-scale=1"> <style type="text/css"> #outlook a { padding: 0; } body { margin: 0; padding: 0; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; } table, td { border-collapse: collapse; mso-table-lspace: 0pt; mso-table-rspace: 0pt; } img { border: 0; height: auto; line-height: 100%; outline: none; text-decoration: none; -ms-interpolation-mode: bicubic; } p { display: block; margin: 13px 0; } </style>   <style type="text/css"> @media only screen and (min-width:480px) { .mj-column-per-100 { width: 100% !important; max-width: 100%; } } </style> <style media="screen and (min-width:480px)"> .moz-text-html .mj-column-per-100 { width: 100% !important; max-width: 100%; } </style> <style type="text/css"> @media only screen and (max-width:479px) { table.mj-full-width-mobile { width: 100% !important; } td.mj-full-width-mobile { width: auto !important; } } </style> <style type="text/css"> @font-face { font-family: 'National2'; font-style: normal; font-weight: 400; src: local('National2'), url(https://cdn.smassets.net/assets/static/fonts/national2/regular.woff2) format('woff2'); } @font-face { font-family: 'National2'; font-style: bold; font-weight: 700; src: local('National2'), url(https://cdn.smassets.net/assets/static/fonts/national2/medium.woff2) format('woff2'); } </style> </head> <body style="word-spacing:normal;"> <div style="display:none;font-size:1px;color:#ffffff;line-height:1px;max-height:0px;max-width:0px;opacity:0;overflow:hidden;">Information about your plan limits and policies</div> <div style lang="und" dir="auto">  <div style="margin:0px auto;max-width:600px;"> <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"> <tbody> <tr> <td style="direction:ltr;font-size:0px;padding:20px 0;padding-bottom:28px;text-align:center;">  <div class="mj-column-per-100 mj-outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"> <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%"> <tbody> <tr> <td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;"> <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="border-collapse:collapse;border-spacing:0px;"> <tbody> <tr> <td style="width:55px;"> <img alt src="https://cdn.smassets.net/assets/notifications/assets/goldie_logo.png" style="border:0;display:block;outline:none;text-decoration:none;height:auto;width:100%;font-size:13px;" width="55" height="auto"> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </div>  </td> </tr> </tbody> </table> </div>  <div style="margin:0px auto;max-width:600px;"> <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"> <tbody> <tr> <td style="direction:ltr;font-size:0px;padding:20px 0;text-align:center;">  <div class="mj-column-per-100 mj-outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"> <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%"> <tbody> <tr> <td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;"> <div style="font-family:National2, Helvetica, sans-serif;font-size:32px;font-weight:700;line-height:40px;text-align:left;color:#333E48;">Welcome to your Basic plan</div> </td> </tr> <tr> <td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;"> <div style="font-family:National2, Helvetica, sans-serif;font-size:16px;font-weight:400;line-height:24px;text-align:left;color:#333E48;"> <p><b>Your Basic plan features</b><br> Thanks for opening a SurveyMonkey account. Our Basic plans are free to use and provide you with a limited feature set of a SurveyMonkey account. These limited features may include the number of surveys, questions, or responses you can send and receive, as well as how you send surveys to people.</p> <b>Your rights</b> <ul> <li>View our <a href="https://click.outbound.surveymonkey.com/f/a/wxagRWPlGYIyziinfGlwKA~~/AAAAARA~/Paj9QSkPHQaPadIHE4yvkaVFUWUtHUvkorSm2GZqNgtz1R0EOSgaT1Oz-rYUyQLQVlNE62jIRaFOROQL2UD7Hb-HhnDd79zVBo3S11ISeV7I5PrVdD9TKZjyMRIJRWwrmO5dcsao0IgxTYxRPejtHqpdj8k05UqeF0QzHN1frJhj1oNIdYDeUKqIwiCQ0Douau3fo1F4vGSy1lSCVkdyeQ~~" class="link" style="color: #007FAA;">Terms of Use</a>, including our <a href="https://click.outbound.surveymonkey.com/f/a/8WMf09wTJ_9mNdUaJCIswQ~~/AAAAARA~/bLRIbXM4a5cLJ0gDJCh9XZ5m5xPGu0dJHHfJvn88btcgaDD0ONZliSvvvXhrvM8nj4LgkwDmy5JwakTJGHvF4qfCbM3FsDPpF3rxvQWOTgpuJ-tfian1MXmhGgljmXojUOOO2hWU4fmz-h7NYqnQ4RgGlwFR8KcOC_KWEvTReIavCanR0zOE0zP_6O4zWwUSEk_SXsUOwbkvJmfcxDAAWA~~" class="link" style="color: #007FAA;">Europe-Specific Terms</a> which govern our agreement for your account. For questions or concerns, visit our <a href="https://click.outbound.surveymonkey.com/f/a/amT2dA8VBCf2lLvVdLkGpA~~/AAAAARA~/7p7QqsLIra7wfnQ5Ugqqh0wx5eYMbnYAPnCOKZDVVBBXQU9yQ46nRFMEZvwGpl4n_YD9P4NzzmK2R76oAyqmpvCOXL_w1Y2CrpHFg1CIk4n5bjunxAVhafDGQF7QuuV0qBfFimV13xaqHh0wMavVXfHibQ-XyxeyiuWc8u36jm0~" class="link" style="color: #007FAA;">Help Center</a>.</li> <li>You can <a href="https://click.outbound.surveymonkey.com/f/a/YnfG0-mF6K0p1ckr1DuRzw~~/AAAAARA~/SKSPdhRR99lTOE-QYSPgxctgLFL-VeiRF_KGm3ckdmfDcwh6YjecQbnvbBsIdz4LKauv92TGUMh51tZ-_nr9evufYlBykOcgH1nj6gUmp6Uge37gdS8E-9zlro7PVgVdG1nKYp0MwfJXMFM1B1vuEU16OL3D79V4YR_jjfz6H5AoMuEk6wewb9PYKzSIo8tFYqVGNJy1mmR5yPhBByKBpW0ey5QhLqdDCr8hlShcWy4~" class="link" style="color: #007FAA;">terminate and delete your account</a> any time from your My Account page.</li> <li>If you're using our Service as a consumer based in the European Economic Area, you benefit from a legal warranty. We warrant that the digital services we provide to you shall be in accordance with our <a href="https://click.outbound.surveymonkey.com/f/a/HJrjQaJFghYdqyLUBnxmIw~~/AAAAARA~/Paj9QSkPHQaPadIHE4yvkaVFUWUtHUvkorSm2GZqNgtz1R0EOSgaT1Oz-rYUyQLQVlNE62jIRaFOROQL2UD7Hb-HhnDd79zVBo3S11ISeV4VIEe1A6A89lAiBqkT1CRIS_RZaHaAQjifWuyj37CCgz_08XPoXr48xI6vgiRSaEv6422EjQ8EGRoZlp2sUt_9fhVgSLMiJK9NDd7Il8eNyw~~" class="link" style="color: #007FAA;">Terms of Use</a> and with requirements under applicable law. You may refer any complaints to the <a href="https://click.outbound.surveymonkey.com/f/a/Mv5R1BFFO78ZjGNjfNqXlg~~/AAAAARA~/rqoCHR-3xTVda7m0egr5K1CUoxxF3LUAc-LGtTCPaiszSPsEI68gIMc3y9TnLmBEHxeDnW_o24GlEzuht5ywdB5AdIejN_JNJUxA5VepX2n1RXWQRPFms2G6jYPScZ5UppL6TN6tKRQUpnUHM4kg1cVN7scO28H0vAQROeeJ6bLnodk_2gPGAGnWWppy6NJz" class="link" style="color: #007FAA;">European Online Dispute Resolution Platform</a>.</li> </ul> </div> </td> </tr> </tbody> </table> </div>  </td> </tr> </tbody> </table> </div>  <div style="margin:0px auto;max-width:600px;"> <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"> <tbody> <tr> <td style="direction:ltr;font-size:0px;padding:20px 0;padding-top:28px;text-align:center;">  </td> </tr> </tbody> </table> </div>  <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="background:#F7F8FA;background-color:#F7F8FA;width:100%;"> <tbody> <tr> <td>  <div style="margin:0px auto;max-width:600px;"> <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"> <tbody> <tr> <td style="direction:ltr;font-size:0px;padding:20px 0;padding-top:0px;text-align:center;">  <div style="margin:0px auto;max-width:600px;"> <table align="center" border="0" cellpadding="0" cellspacing="0" role="presentation" style="width:100%;"> <tbody> <tr> <td style="direction:ltr;font-size:0px;padding:20px 0;padding-top:22px;text-align:center;">  <div class="mj-column-per-100 mj-outlook-group-fix" style="font-size:0px;text-align:left;direction:ltr;display:inline-block;vertical-align:top;width:100%;"> <table border="0" cellpadding="0" cellspacing="0" role="presentation" style="vertical-align:top;" width="100%"> <tbody> <tr> <td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;"> <div style="font-family:National2, Helvetica, sans-serif;font-size:12px;font-weight:400;line-height:16px;text-align:left;color:#333E48;">You received this email as a registered user of SurveyMonkey. Do not reply to this email. Visit our <a href="https://click.outbound.surveymonkey.com/f/a/-IaBd_cdsu2RAas0UiFM2g~~/AAAAARA~/VQdBQz6ncJSpc_So8c3lK72ZR1kv51nzrytUZpKh0SPZx5_Bueh9JTbg72QUn8oXQChyMBxVlNjEf6hxbqZMdhfrMqcAIPrkwNfKlvXYVHq8KxZoca75iUZ_xqiBU5hhYQwrIXwsC3CbmbwczTgk_uieaM_ODXmKkbXImI6xVwTgSKZG3rBTvJffPrmhy-FJbkNfJZXdXbgzXb1TXYF9KtJMWgLvXuRshe27nDpo-uV-J98HDm1wGaQ3zyU5fVJYrPxAAcpon0sM6qs_SinRzQ~~" class="link" style="color: #007FAA;">Help Center</a> to contact us.</div> </td> </tr> <tr> <td align="left" style="font-size:0px;padding:10px 25px;word-break:break-word;"> <div style="font-family:National2, Helvetica, sans-serif;font-size:12px;font-weight:400;line-height:16px;text-align:left;color:#333E48;"><mj-raw></mj-raw> © SurveyMonkey Inc Europe UC, Ella House, Suite 40.4, 40 Merrion Square East, Dublin 2, D02 NP96, Ireland. <mj-raw></mj-raw>  •  <a href="https://click.outbound.surveymonkey.com/f/a/bjWTyQSWHxVq56SrWgfhBw~~/AAAAARA~/S-6EqnsTuxCqiyIsfMVO9MRU_tCkCKEXEFu1Pbq-SN9JIn2GW3xXlssvIXbuRoXJe0IXWftvEdODhFpHp-hrzibKgNuHbaCl8FbsdNA-hJJLNqSkc2vrOoANd_tR14Lmx5f08P1HsZe32okz2Q2UcOfpM0xbwCnVSN1QTGvRBIATSnSOw8y-KSYT1bUrNR1O" class="link" style="color: #007FAA;">Privacy Notice</a></div> </td> </tr> </tbody> </table> </div>  </td> </tr> </tbody> </table> </div>  </td> </tr> </tbody> </table> </div>  </td> </tr> </tbody> </table> </div> <img border="0" width="1" height="1" alt="" src="https://click.outbound.surveymonkey.com/q/O-168clGNothL9bddXSoCw~~/AAAAARA~/XMJM-esvrf0GT1S0TndMk6TP-EucQ31Uh5y4Q0Jk_ZfB7rQkGoda9DM0IpJu7P0IR1Rj7qIr7RSXpq0fezoaM_dVAofSQMwyPRlaDsG3uFo~"> </body> </html>